Right of Withdrawal

Consumers are entitled to the following right of withdrawal:

Withdrawal Policy

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, take(s) possession of the goods.
To exercise your right of withdrawal, you must inform us, ASP Eberle e.K., Dieselstraße 4, 71696 Möglingen, Tel. 0049 (0)7141 - 491210, Fax: 0049 (0)7141 - 4912155, Email: info@asp-eberle.com, by means of a clear statement (e.g., a letter sent by post, fax, or email) about your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Note
The goods should preferably be returned in the original packaging with all accessories and packaging components. If the original packaging is no longer available, please use protective packaging to ensure adequate protection against any transport damage. Damage and contamination of the goods to be returned should be avoided. At the same time, we point out that the right of withdrawal and its consequences exist independently of compliance with this note; it serves only to facilitate the processing of the return.

Sample Withdrawal Form

You can access the return form here. Please include the completed document with your return.